Integrated UCC Powers Hybrid Work, Intelligent Collaboration
Aragon Research in its latest report explains how UCC platforms are becoming the “digital work hub” for employees and organizations to get their jobs done. For a UCC platform to be most effective it must fully integrate hardware, software, and a range of third-party business applications and devices. This ensures workflows securely execute without disruption.
According to Aragon, Webex provides:
- Cloud collaboration that integrates calling with meetings, messaging, and third-party business apps and devices
- Cloud contact center fully integrated into Webex Suite
- Integrated collaboration devices such as the Webex Room Series and video phones
- AI-powered virtual assistant technology that takes commands and completes actions
- Security built in and based on Cisco’s industry-leading platform
Download the Aragon report now to learn why Webex was named a leader in UCC.
Aragon Research Globe™ for Unified Communications and Collaboration (UCC), 2022
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