Summer 2023
What’s
New
New
New generative AI capabilities in Webex deliver unrivaled experiences for the modern work era.
SUITE
Coming Soon
AI-powered productivity
Catch Me Up gives users a new way to stay up to speed at work. Webex will surface relevant information based on user access and permission, including new intelligent meeting summaries. Summaries automatically capture meeting insights, chapters and action items, so you never miss a thing.
Calling
Coming Soon
Mobility: Webex Go with AT&T
Announcing the native integration of Webex Calling with AT&T network to deliver unrivaled mobility experiences for today’s modern workers. By extending enterprise-grade calling capabilities to AT&T provided mobile devices, you are able to enjoy a high quality and fully secure collaboration experience on your business mobile device.
Meetings
Coming Soon
Webex for Autos: Audi & HARMAN
Together, Webex and Audi will deliver elevated in-car meeting experiences, including best-in-class audio, seamless connectivity, and distraction-minimizing collaboration while driving.
Devices
Orderable Now
Cisco Room Bar Pro
Insanely great video without the complexity. Cisco announces new all-in-one Room Bar Pro with powerful, built-in audio and video AI for mid-size meeting rooms.
Sustainability
Coming Soon
Data Center Carbon Emissions Insights
Introducing new monitoring capabilities for Data Center carbon emissions resulting from devices, meetings, and calling usage that will help improve sustainability practices.
Calling
Coming Soon
Mobility: Webex Go with AT&T
Announcing the native integration of Webex Calling with AT&T network to deliver unrivaled mobility experiences for today’s modern workers. By extending enterprise-grade calling capabilities to AT&T provided mobile devices, you are able to enjoy a high quality and fully secure collaboration experience on your business mobile device.
Calling
Available Now
Enhanced Survivability for Dedicated Instance
This industry-first solution ensures that the complete calling feature set is always available, even if the cloud is inaccessible due to catastrophic events such as a natural disaster.
Calling
Coming Soon
Webex Go expansion to France
Webex Go makes it easy to extend the enterprise collaboration experience to your personal mobile phone and other devices. Now with expanded geographic availability in France.
Meetings
Coming Soon
Webex for Auto: Audi & HARMAN
Together, Webex and Audi will deliver elevated in-car meeting experiences, including best-in-class audio, seamless connectivity, and distraction-minimizing collaboration while driving.
SUITE
Coming Soon
Webex Expands to Android Auto™
Enable collaboration on 500+ car models worldwide with Webex for Android Auto™. Users can view upcoming meetings and contacts, and join a meeting or place a call with just one tap.
Meetings & Video messaging
Coming Soon
AI-powered productivity
Catch Me Up gives users a new way to stay up to speed at work. Webex will surface relevant information based on user access and permission, including new intelligent meeting summaries. Summaries automatically capture meeting insights, chapters and action items, so you never miss a thing.
Other enhancements
SUITE
Coming Soon
Workflow Integrations: Gmail and Google Forms Bots
New integrations make your workflows even easier. With Bots for Gmail and Google, users will get notifications in Webex with actions like reply, delete, and add—all without leaving the app.
CALLING
Coming Soon
Webex Calling for Chrome Enhancements
New features added to Webex Calling for Chrome including visual voicemail and call transfer.
SUITE
Coming Soon
Always-On Private Apps in Webex
Webex is introducing a new Embedded App option for IT admins to pin third-party and custom-built apps, such as an office map tool or IT ticket filing, to the left sidebar in Webex, making it easy for users to instantly access their business-critical apps.
WEBINARS
Coming Soon
Integration with Enterprise Content Delivery Network (eCDN)
New partner integrations with eCDN providers, Kollective, and Vbrick (Ramp) will enable optimization of network traffic when delivering large events, such as company-wide townhalls and training—preventing issues that could impact the entire network.
DEVICES
Orderable Now
Cisco Room Bar Pro
Insanely great video without the complexity. Cisco announces new all-in-one Room Bar Pro with powerful, built-in audio and video AI for mid-size meeting rooms.
DEVICES
Available Now
More devices certified for Microsoft Teams
Cisco Room Bar, Room Kit Pro and Desk Pro are now certified for the Microsoft Teams Rooms application, joining the Cisco Board Pro, which was certified in March. Discover how you can reimagine your desks, rooms, and ideation spaces for hybrid work, elevate your Teams experience, and enjoy fully featured Webex meetings with Cisco devices.
CONTROL HUB
Coming Soon
Integration of 3rd Party Peripherals and ThousandEyes
Cisco integrates room peripherals monitoring and Thousand Eyes troubleshooting into Control Hub, unlocking new levels of device insights and providing an all-new way to visualize and monitor your workspaces.
DEVICES
Available Now
Hot Desking on Cisco 8800 Series IP Phones
Securely log in by scanning a QR code. Use your business phone number, access your call history, contacts, and calendar, and join your meetings with one-button-to-push.
Other enhancements
DEVICES
Available Now
Microsoft Simulcast Support
Cisco devices now support a new simulcast feature from Microsoft for Direct Guest Join partners which enhances the user experience for those using WebRTC. The quality of streaming is optimized for each user depending on their available bandwidth.
Contact Center & CPaaS
Coming Soon
Virtual Agent Chat Summaries
AI-powered chat summaries eliminate the need for agents to read lengthy chat histories with customers, giving them a faster, automated way to consume them, along with key takeaways in a digestible format.
CONTACT CENTER
Available Now
Additional Digital Channels
Add digital channels via our Webex Connect integration for Webex Contact Center Enterprise including email, chat, and text.
CONTACT CENTER
Coming Soon
New Supervisor Desktop
Give supervisors the visibility and insights they need to empower agents and help meet business goals. Supervisors can also drop in on calls to assist agents and broadcast or 1:1 message agents.
Other enhancements
Contact Center
Available Now
Control Hub Enhancements
Enhancements to contact center admin via Control Hub include the ability to manage voice channel, user settings, desktop experience, and fine-grained access to further admin features via user profiles.
Contact Center
Coming Soon
Progressive Call Campaign Outbound Dialer
Help customers to make automated campaign calls, use default voice types when designing their IVR applications using Cisco’s native text to speech (TTS).
CPAAS
Coming Soon
Generative AI Bot Builder Enhancement
This new feature provides Webex Connect users with Large Language Models (LLM)-powered data set generation to facilitate the rapid training and creating of accurate chatbots.
CPAAS
Coming Soon
10 Digit Long Code (10DLC) Provisioning Tool
10 DLC numbers are local long-code numbers that are approved by mobile carriers to enable enterprises to communicate securely and reduce SMS-based fraud. Our new tool allows for the bulk provisioning and processing capabilities for 10 DLC numbers in the US.
CPAAS
Available Now
Partner Certification Program
The upcoming Partner Certification Program will allow partners to tap into the expertise and knowledge within Webex CPaaS Solutions to build a CPaaS successful practice.
CPAAS
Coming Soon
Contact Policy Application
Our new Contact Policy Application with Webex Connect enables enterprises to centrally store and manage their customers’ consent preferences to effortlessly comply with data privacy laws.
Security
Coming Soon
Data Center Carbon Emissions Insights
Introducing new monitoring capabilities for Data Center carbon emissions resulting from devices, meetings, and calling usage that will help improve sustainability practices.
Other enhancements
SECURITY
Coming Soon
Webex Real-Time Data Loss Prevention with Cisco Cloudlock
When sharing documents in Webex, security verification will be completed before files can be viewed or downloaded. This means policy violation or sensitive data leaks will be proactively detected before the data becomes accessible to others.
MEETINGS
Coming Soon
Zero Trust Security with Verifiable Credentials
Webex is taking Zero Trust one step further by introducing Verifiable Credentials, which leverage external verification from trusted 3rd party sources to confirm a person is who they claim to be upon authentication.
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